FAQ
Frequently Asked Questions
Qu’est-ce qu’une réservation de vol de continuation ?
It is a reservation document showing an intended onward or departure journey. It is not a paid airline ticket and cannot be used for boarding.
Sous quel délai puis-je recevoir mon document ?
Choose Get PDF Right Now for preparation after payment confirmation, or choose a future date and time for scheduled delivery.
Que se passe-t-il si aucun vol n’apparaît dans la recherche ?
Your order can still continue. We automatically select a suitable flight for your itinerary and show this clearly during review.
Can I request business class or a preferred airline?
Yes. Add the request in Note for Us. Preferred airline, cabin, flight time and direct-flight requests remain subject to availability.
Proposez-vous des réservations aller-retour ?
Yes. Select Round Trip and enter both departure and return dates.
Can I order a hotel reservation?
Yes. Select Hotel Reservation and enter the city, check-in and check-out dates. A preferred hotel is optional.
What passenger details are required?
The standard form requests title, first name and last name. It does not require date of birth, nationality, passport number or passport expiry.
When does the PDF download appear?
For immediate orders, it appears only after payment is verified and the document is ready. A copy is also sent by email.
Comment fonctionne la livraison programmée ?
Your selected local date, time and timezone are converted to UTC. The document remains unavailable before the scheduled time.
What if processing takes longer than expected?
Check your inbox and spam folder periodically. If needed, contact support and include your order number.
Can I preview a sample?
Yes. Use See Sample Ticket to preview available one-way, round-trip and hotel examples.
Is acceptance guaranteed?
No. Airlines, embassies and immigration authorities control their own requirements and decisions. Confirm the requirements for your journey.